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New students

A warm welcome to Lund University! We know there's a lot to get organised when you first arrive, so we've compiled a top 20 tasks list to help you settle in.

A group picture of smiling international students

Arrival and registration at Lund University

1. Contact your family/friends to let them know you arrived!

Use the free internet computers at Arrival Day or at the International Desk to send a quick message home. You can also activate your refill phone card (provided in your welcome pack) to access some free credit to call home.

If you have your own laptop or smartphone, you can access the free Wi-Fi on campus with your student account login (refer to instructions in your Student Guide or refer to number 6 in this checklist).

Internet connections on campus

2. Bring important documents and photo ID

Always bring your 'notification of results'/'letter of acceptance' and your photo identification (passport or EU ID card) during the first few weeks – you will be asked for these a lot!

3. Complete your registration and enrolment

Present your 'notification of results' print-out, or your 'letter of acceptance (exchange student), so that we can register your arrival during Arrival Day. If you arrive after Arrival Day, visit the International Desk with your 'notification of results'/'letter of acceptance' to receive your welcome pack and so we can record that you have arrived. If you are an exchange student, you must also attend the 'Registration/Meet Your Coordinator' day to finalise your study plans.

All students must attend the first class to complete enrolment. If you will arrive after the first day of class, contact your programme/course coordinator in advance so they know when to expect you and your place in the programme is kept.

Lund University International Desk

4. Present your final degree diploma to your programme coordinator (if applicable)

If you were given conditional admission and need to show you completed your Bachelor's degree, please submit your final transcripts and diploma to your account (according to any country-specific requirements) and also bring these with you to Lund to show them to your programme coordinator. They will inform the admissions office accordingly. Remember to bring a certified copy (or the original), and any relevant official translations according to the official requirements for documents.

Official requirements for documents

5. Participate in your department’s introduction activities

Your department's introduction activities may cover topics such as services available to students in the department, key academic and administrative staff, health and safety, resources etc.

6. Log in to your student email and the Student Portal

If you have not already done so, log in to your student email account and the Student Portal. You log in to these services using your student account (consisting of a user ID and a password). Remember to check your student account emails regularly during your time at Lund University so you don't miss any important information!

Read more about and log in to:

7. Get your Lund University access card

The LU access card is a photo/swipe card giving you access to university buildings.

Learn more about the LU access card

Social life at Lund University

8. Join the Orientation Weeks activities

Some of the activities during the Orientation Weeks require a ticket. Tickets are sold at Arrival Day. You can also visit the International Desk.

Orientation Weeks information and schedule

9. Join Studentlund

Get a Studentlund membership and get involved in the fantastic student life at Lund University.

10. Be updated through social media

Follow the International Desk Facebook page to be alerted to regular activities organised for international students and as a forum to ask general questions during your time at Lund University. Follow the @lunduniversity Instagram account to see life through the eyes of other current international students. Join the #hejlunduni competition between 15 and 27 January for the chance to have your photo featured on the official Instagram account and even be in to win a Lund University backpack. 

Follow the International Desk Facebook page

Follow the Lund University Instagram account

Join the #hejlunduni Instagram competition

Official matters in Sweden

11. Apply for a Swedish personal number

If you will be here for more than 12 months, you should apply for a Swedish personal number with Skatteverket (Swedish tax office). Be sure to check which documents you need to take with you in order to apply for the Swedish personal number.

Skatteverket (Swedish tax office) website

12. Visit the Swedish Migration Agency office

If you are a non-EU student and if you do not yet have a Swedish residence permit card (UT card), you need to get photographed and fingerprinted at the Swedish Migration Agency office (National Service Centre) in Malmö (i.e. you did not require a visa in order to travel to Sweden and are therefore able to instead provide your biometrical data once you are in Sweden).

Malmö opening hours/contact info at the Swedish Migration Agency website

Swedish residence permit card info at the Swedish Migration Agency website

Practical matters for day-to-day life

13. Get a Swedish mobile phone number

A refill phone card is provided in your welcome pack. Refer to the Student Guide (in your welcome pack) for more details on where to get a mobile phone/phone cards/internet deals.

14. In case of an emergency – call 112

Remember the emergency number in Sweden is 112 – for ambulance, police or in case of fire.

15. Find your nearest shops

Check your Student Guide (in your welcome pack) for tips on local supermarkets, pharmacies and shopping areas.

16. Find a local health care centre

Read more about seeking medical help, the free 1177 health telephone advice number, student health counselling, sexual health and medical insurance on the student health pages.

Student health information

17. Get a bike and a good bike lock!

The fastest way to get around Lund is by bike. Getting a second-hand bike is ideal – you can find one in a local shop, in the 'bike auctions' arranged by the city of Lund a few times a year, or buy one from students who have finished their studies and are about to leave Lund (often advertised in Facebook's Sell/Buy groups, or in Swedish online classifieds such as You don't need a fancy bike, but you should invest in a good bike lock. Find out the road rules! Be aware that, by law, you need a white light on the front of your bike and a red light on the back of your bike.

18. Get a local public transport card

To access public transport from Skånetrafiken, you should get a regular Jojo discount card or a Jojo student card (periodical). If you will only travel occasionally, the physical Jojo discount card or a digital version of the card in the Skånetrafiken app will be the right solution for you. If you will be commuting, you will need the Jojo student card, either a physical or a digital card in the Skånetrafiken app. Note that you always need to be able to show your Studentlund student card (see point 9) if you travel with the Jojo student card.  

Cash is not accepted on buses or trains, so always make sure to get your ticket before boarding. You can top up the Jojo discount card at the ticket machines at the station, the Skånetrafiken customer counters, or online (24 hours in advance). You can also buy your ticket in the Skånetrafiken app, and you will find current train and bus schedules there too. Download the app to your smartphone by searching for 'Skanetrafiken'.

Depending on the starting point and the final destination, buying the ticket in the app can either be a bit cheaper or more expensive compared to buying it with the Jojo discount card. 

Visit the Skånetrafiken customer counters at the train or bus station for help and more information.

Visit the Skånetrafiken website for information about cards and services (choose 'translate' in the upper right corner for English)

19. Get financial matters organised 

Read the information about setting up a bank account in Sweden (from the link below). If you do not have online banking, read more about making bill payments through "Kassagirot" services at a local convenience store by checking your Student Guide (in your welcome pack).

Banking and other financial matters

20. Make the most of your time here!

Get involved, meet new people, explore your new surroundings and have fun!

Lund Tourist Centre's tips on things to see and do in Lund for new students

Download the Student Guide

All the information you need is found in the Student Guide. The guide is found in your welcome package, or you can download an electronic version below.

Student Guide 2019/20 (1.9 MB, opens in new window)

Page Manager:

The Student Guide 2019/20

Two students walking and talking between autumn trees with the cathedral in the background

The Student Guide 2019/20 (PDF 1.9 MB, opens in new window) is a practical handbook and reference for all international students across a range of topics, ranging from academic matters and social activities to practical matters. You receive a printed copy of this book in your Welcome Pack during Arrival Day or when you check in at the International Desk after Arrival Day.


Contact information

International Desk

Visiting address:
Stora Algatan 4, Lund

Postal address:
International Desk,
Lund University, Box 117,
SE-221 00 Lund, Sweden

Email: studentreception [at] lu [dot] se
Tel: +46 (0)46 222 0100
Follow the International Desk on Facebook

Summer opening hours 2019
21–30 August: visit Monday–Friday 10:00–15:00, phone 10:00–12:00
From 2 September: regular opening hours

Regular opening hours
Visit: Monday–Friday, 09:30–12:30
Phone: Monday–Friday, 10:00–12:00